Privacy Policy

We, at G.D. Foods Manufacturing (India) Private Limited ("TOPS"/"we") are committed towards protecting personal information and/or sensitive personal data of the user of our website and strive to maintain their personal information.
This Privacy Policy governs the manner in which TOPS and its third parties may collect, use, maintain and disclose information collected from users (each, a "User") of this website ("Site").

A. DEFINITION
"Personal information" is any information that can be used by itself to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual. For the purpose of this Policy, sensitive personal data or information has been considered a part of personal information.

B. HOW WE COLLECT PERSONAL INFORMATION
The Personal Information we collect may include name, email address, mailing address, phone number, company name, PAN number, GST number and Fax number etc. users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Web browser cookies: Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the user when cookies are being sent. If they do so, users may please note that some parts of the Site may not function properly.

C. HOW WE USE COLLECTED PERSONAL INFORMATION
TOPS may collect and use, Users' Personal Information for the following purposes:
1. To improve customer service: Information users provide helps us respond to their service requests and support needs more efficiently.
2. To personalize user experience: We may use information in the aggregate to understand how our Users as a group, use the services and resources provided on our Site.
3. To improve our Site: We may use feedback that users provide to improve our products and services.
4. To send periodic updates: We may use the user’s email address to send information and updates pertaining to their orders, or send them newsletters or updates, if they have subscribed to them. It may also be used to respond to their inquiries, questions, and/or other requests.
5. Internal Use: We may use the information for internal assessments, measures, operations, and related activities and maintain internal records.

D. HOW WE PROTECT USER’S PERSONAL INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of user’s Personal Information, provided and stored on our Site.

E. SHARING USER’S PERSONAL INFORMATION
We do not sell, trade, or rent User's Personal Information to others. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and User's with our business partners, trusted affiliates and advertisers for the purposes outlined above.

F. DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION
1. Authorized Third Parties
We may transfer user’s Personal Information collected, stored, processed by us to any other entity or organization in case it is necessary for providing services to the user. This may also include sharing of aggregated information with them, for them to understand our environment and consequently, provide the user with better services.
While sharing user’s Personal Information with third parties, adequate measures shall be taken to ensure that reasonable security practices are followed at the third party.

2. Government Agencies
We may also share user’s personal information with Government agencies or other authorized law enforcement agencies mandated under law or by a court order to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.

G. SECURITY PRACTICES AND PROCEDURES
We are committed to ensure that user’s information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We adopt reasonable security practices and procedures.
Internet:
We strive to ensure the security of user’s Personal Information & hence maintain reasonable security of our internet connections, in order to protect user’s Personal Information against hacking and virus dissemination. However, for reasons outside of our control, security risks may still arise. Any Personal Information transmitted to us will therefore be user’s own risk.

H. CHANGES TO THIS PRIVACY POLICY
Tops has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect. The user acknowledges and agree that it is the user’s responsibility to review this Privacy Policy periodically and become aware of modifications.

I. USER’S ACCEPTANCE OF THESE TERMS
By using this site, user signify his/her acceptance of this Privacy Policy. If user do not agree to this Policy, please do not use our site. User’s continued use of the site following the posting of changes to this Policy will be deemed user’s acceptance of those changes.

J. CONTACT US
If user have any questions and feedback about this Privacy Policy, the practices of this site, or user’s dealings with this site, please contact us. The details are as follows:
Company's Address: G.D. Foods Manufacturing (India) Pvt. Ltd. - C-1/119, Janakpuri, New Delhi 110058
Contact Number: +91-11-45233333
Email Id: tops.care@tops.in
We will strive to address user’s feedback and concerns in a timely and effective manner.

 
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